How Do I Contact Instagram About A Problem?

 

Contacting Instagram is easy to do. The problem is that receiving a response back, let alone a resolution to your issue, is very difficult. It’s important to know all of your options for making progress with Instagram support. This article covers the best strategies for getting the help you need.

Instagram Contact Number & Instagram Contact Email

Instagram’s contact phone number is 650-543-4800 and their contact email is support@instagram.com, but please note it’s highly likely you won’t receive a response to your inquiry via these channels.

What Are My Options?

Unfortunately, if you’re a normal Instagram user, your options are relatively limited to the official channels. I know that’s hard to hear, but it’s the unfortunate economics of a free app. You and your attention are the product. That means if one of Instagram’s 700 million “products” has an issue, it’s not a high priority problem. They won’t spend hundreds of dollars trying to fix it. It’s smarter for Instagram to simply ignore that issue and work on a new money-making product instead.

If you’re an influencer or a content creator with more than tens of thousands of followers, there are unofficial escalation paths with varying degrees of success. We’ll cover some of those at the end.

Why Is It So Difficult To Contact Instagram Support?

Instagram has over 700 million users and the number of support requests they receive is staggering. If only 1 in every 100 users contacts Instagram once per year, that is still over 7 million support requests a year, or 18,000 per day. Now some of you may be thinking, ‘well that’s only 700 support requests per hour’, which should be a possibility for a company with Facebook’s resources.

We’re honestly not sure. We understand it’s not an easy issue; sometimes non-automatable problems simply can’t be fixed at a large scale for consumers of free apps, but at the same time the much smaller slice of influencers and content creators with tens or hundreds of thousands of followers certainly deserve some attention. These Instagram users keep the masses using Instagram and drive Facebook’s stock price up and to the right. They deserve to have a better path for escalating support issues to Instagram.

How To Contact Instagram Support As A Normal User

If you’re a normal Instagram user, it’s still possible to receive help, it’s just less likely. Your best bet is to submit a support request from Instagram.com. Follow the instructions below:

1. Click through to Instagram.com
2. Scroll down to bottom of Instagram.com and click Support
3. In the left-hand menu, click Privacy and Safety Center
4. Click Report Something
5. Click on the type of issue you’re experiencing
6. Look for a link that says report it
7. Each issue has a unique form to fill out

How To Contact Instagram Support If You’re An Influencer

As an influencer, you are likely to be targeted for attack. It will most likely be an attempt to take control of your account for monetization, or to steal your name, probably to sell it. If you hang out in the right Facebook groups, you’ll see posts daily from influencers looking for help reclaiming control of their accounts.

As we covered above, Instagram does not have an official escalation path specifically for influencers. Your escalation attempts through the standard channels are going to get lumped alongside the thousands of users with no profile picture and 0 followers submitting requests.

This means your best bet is through the murky unofficial channels. These consist of finding an individual with a contact at Instagram, most commonly a friend or a person who has had to engage with Instagram on behalf of their business, such as an employee at a large advertising partner.

If you’re reading this article, it’s likely you don’t have a friend who can help, so be prepared to spend some money. The lack of official support has created a gray market of employees providing unofficial Instagram support services for thousands of dollars depending on the task.

Depending on how much revenue the account generates, how important it is to your brand, and the amount of work put into building your audience, it can definitely still make sense to spend a lot to reclaim your account.

Contacting Instagram is not difficult to do. The issue is that getting a reaction back, not to mention a goal to your issue, is truly challenging. It's critical to know each of your choices for gaining ground with Instagram support. This article covers the best procedures for getting the assist you with requiring.

Instagram Contact Number and Instagram Contact Email

Instagram's contact telephone number is 650-543-4800 and their contact email is support@instagram.com, yet kindly note it's almost certain you will not get a reaction to your request by means of these stations.

What Are My Options?

Tragically, in the event that you're a typical Instagram client, your choices are generally restricted to the authority channels. I know that is difficult to hear, however it's the lamentable financial matters of a free application. You and your consideration are the item. That implies on the off chance that one of Instagram's 700 million "items" has an issue, it's anything but a high need issue. They will not burn through many dollars attempting to fix it. It's more astute for Instagram to just disregard that issue and work on another lucrative item all things being equal.

Assuming you're a powerhouse or a substance maker with more than huge number of adherents, there are informal heightening ways with shifting levels of achievement. We'll cover a portion of those toward the end.

Why Is It So Difficult To Contact Instagram Support?

Instagram has more than 700 million clients and the quantity of support demands they get is faltering. If by some stroke of good luck 1 in each 100 clients contacts Instagram one time each year, that is still north of 7 million support demands a year, or 18,000 every day. Presently some of you might be thinking, 'well that is just 700 support demands each hour', which ought to be an opportunities for an organization with Facebook's assets.

We're really not certain. We figure out it's anything but a simple issue; once in a while non-automatable issues can't be fixed at an enormous scope for shoppers of free applications, and yet the a lot more modest cut of powerhouses and content makers with tens or countless devotees unquestionably merit some consideration. These Instagram clients keep the majority utilizing Instagram and drive Facebook's stock cost up and to one side. They have the right to have a superior way for raising support issues to Instagram.

The most effective method to Contact Instagram Support As A Normal User

Assuming you're a typical Instagram client, it's as yet conceivable to get help, it's simply doubtful. Your smartest choice is to present a support demand from Instagram.com. Adhere to the directions beneath:

1.            Click through to Instagram.com

2.            Scroll down to lower part of Instagram.com and click Support

3.            In the left-hand menu, click Privacy and Safety Center

4.            Click Report Something

5.            Click on the sort of issue you're encountering

6.            Look for a connection that says report it

7.            Each issue has an exceptional structure to finish up

Step by step instructions to Contact Instagram Support If You're An Influencer

As a powerhouse, you are probably going to be focused on for assault. It will undoubtedly be an endeavor to assume command over your record for adaptation, or to take your name, most likely to sell it. Assuming you hang out in the right Facebook gatherings, you'll see posts day to day from powerhouses searching for help recovering control of their records.

As we covered above, Instagram doesn't have an authority acceleration way explicitly for forces to be reckoned with. Your acceleration endeavors through the standard channels will get lumped close by the a huge number of clients with no profile picture and 0 adherents submitting demands.

This implies your smartest option is through the cloudy informal channels. These comprise of observing a person with a contact at Instagram, most regularly a companion or an individual who has needed to draw in with Instagram in the interest of their business, for example, a representative at a huge publicizing accomplice.

On the off chance that you're perusing this article, it's probable you don't have a companion who can help, so be ready to go through some cash. The absence of true support has made a dark market of workers giving informal Instagram support administrations to great many dollars relying upon the errand.

Contingent upon how much income the record creates, that it is so vital to your image, and how much work put into building your crowd, it can in any case appear to be legit to spend a ton to recover your record.